Araneo empty screen - New install of version 1.4.0

Araneo empty screen - New install of version 1.4.0

It has been brought to our attention that some users are experiencing a disply issue with Araneo 1.4.0.
It results in an empty interface at startup.

This is a bug in the graphic rendering engine that occurs with older Intel HD Graphics cards.

 A workaround is possible if you are experiencing this issue.
It is possible to add an environment variable with name QSG_RHI_PREFER_SOFTWARE_RENDERER set to 1.
This will disable hardware acceleration and force a software renderer. Araneo might run a bit slower.
 
To add an environment variable:
  1. Click on the start menu button
  2. Type 'env' in the search field and choose 'Edit the system environment variables'
  3. Click on 'Environment variables...'
  4. Click on 'New...' under user variables or system variables
  5. Enter QSG_RHI_PREFER_SOFTWARE_RENDERER as name, and 1 as value
  6. Press Ok in all windows
  7. Start Araneo
  8. The variable is persisted, you do not need to reconfigure it each time
Note that this fix only affects the Qt graphic environment so there should be limited impact on other applications.

Please feel free to send us feedback on this

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