It has been brought to our attention that some users are experiencing a disply issue with Araneo 1.4.0.
It results in an empty interface at startup.
This is a bug in
the graphic rendering engine that occurs with older Intel HD Graphics cards.
A workaround is
possible if you are experiencing this issue.
It is possible to add an environment
variable with name QSG_RHI_PREFER_SOFTWARE_RENDERER set to 1.
This will
disable hardware acceleration and force a software renderer. Araneo might run a
bit slower.
To add an
environment variable:
- Click
on the start menu button
- Type
'env' in the search field and choose 'Edit the system environment
variables'
- Click
on 'Environment variables...'
- Click
on 'New...' under user variables or system variables
- Enter QSG_RHI_PREFER_SOFTWARE_RENDERER as name, and 1
as value
- Press Ok in all windows
- Start
Araneo
- The
variable is persisted, you do not need to reconfigure it each time
Note that this fix only affects the Qt graphic environment so there should be limited impact on other applications.
Please feel free to send us feedback on this